Lost Mobile Information For Insurance


Can anyone tell me what information would be needed to make a successful claim for a lost phone on insurance through AXA?

I won’t be able to get to the police station for a report prior to flying, in people’s experience would this be mandatory?

Hi bc1, welcome to the Curve Community. :wave:

I’m pretty sure all insurance claims ask for a crime reference number at a minimum, which to get you need to make a police report. You’ll probably have to either go to a police station and or give them a call on the non emergency number 101 and see what they they.

Thanks for your question and thanks for using Curve.


Is that even for a lost phone rather than one that’s been stolen?

As you’re going to make a claim, so the above applies, not unless stated otherwise in your insurance policy T&C.