Months ago (when I received my Metal) I successfully registered my card with LoungeKey.
A few days ago I checked the LoungeKey app and I was asked to verify my card to access all the app features.
Verification failed. After checking my account I found that my card was no more linked to my account and was impossible to link it again. The error message told me to re-register.
Registering again worked but now I have two account: the original one, useless because can’t link my card, but with the username I wanted; the new one, working but with a username that I usually use for other things (forums etc).
Clearly it’s not a big problem having a different username, probably more a OCD thing . But after contacting LoungeKey support I discovered how useless they are since they told me that they can’t merge the two accounts, they can’t fix the original one and most important they can’t delete accounts (told me to contact Curve, that clearly can’t do anything since I registered on a LoungeKey website, not on Curve website).