Made first purchase - showing as paid AND a separate duplicate

Opened account, added card. made one payment last night, now showing as paid (and has left bank account) and also showing as pending.

Hey euzie and welcome to the Curve Community,

that typically means that the merchant just send an authorization but didn’t collect the money yet from your curve card.

Example with Amazon:
Amazon sends an authorization and collects the money once the order has been confirmed or shipped.

Sharing a screenshot would be helpful, so we can identify the issue correctly.

1 Like