Magic link not arriving

So I’ve been told to re-install app I’ve send the magic link 4-5 times it has not arrived. Can somebody help me?

Hey @markotrt, have you been in touch with our support team about this? They’ll be able to check your account and make sure your details are correct. If you haven’t already, you can reach them at!

Dear Hannah, yes the problem is I cannot activate metal investor card, it’s asking me for numbers which I don’t have. I’ve sent a question to CS they responded me to reinstall app which I did several times but still cannot activate the card. After two days I have’nt recieved any update from Cs.

Hey @markotrt sorry for the delay! Has this been sorted for you?

If not, a member of our support team will need to give you a call and provide the last 4 digits to you. If you haven’t received a response to your email feel free to get in touch through Twitter / Facebook DM so they can speed things up for you.

Dear Hannah, yeah it is resolved.
Thanks :slight_smile:

1 Like

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.