The timeline has been broken since the beginning of 2020:
- Refunds shown incorrectly
- AUTHs shown as not been expired, even after months
- wrong transactions
- charges disappearing + only refunds shown as credits
- …
The bugs has been addressed many many times in various threads but so far no fix.
Can we please make it a priority to get it fixed? Having a correct statement / timeline should be a core element for any fintech and should not be broken for almost a year now.
To give you a new example.
According to the timeline I received today a refund of 64,881.00 USD (yes, 64k$)
Push notification showed correct (full) refund of 648.81$ and email copy also shows 0€ charge & 648.81$ refund:
As of right now the only way to receive accurate information for transactions + refunds are the email receipts, the app timeline is just full with wrong information.