My card has expired and I haven't received a new one

Hi,

my Curve card has expired this month, which means I can’t use it for setting up new payment methods anywhere, and I haven’t received a new one. As if this wasn’t bad enough, the app states that they supposedly shipped a new card, and it will arrive around 1 October… Which is two (2!) months from now. All the while Curve is completely useless. Literally.

/rant

Could any Curve representative explain to me how such a colossal f-up can happen?

Thanks.

Hi Jakob! Welcome to the Community :partying_face: To get a better picture of what’s happened here, could you get in touch with our lovely support team by creating a ticket in-app or by emailing support@curve.app? They’ll be able to look into this further for you!

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