My Curve Metal is stopped but I was charged

Hi Team,

My Curve Metal is stopped but I was charged.
I’ve filed a ticket and posted message again and again but I don’t get any response.

I want them to my card available and stop charging till it’s come back…

Hello @rjberger19,

Looks like something went wrong here.
Please allow the Customer support 24-72 hours for sending a response. If you didn’t receive a response within this time frame then reply with “URGENT” to your ticket.

You can also message @AskCurve on Twitter.

Please note Community Moderators cannot look into customer accounts. We can only help if you have questions or basic issues.

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Ive sent DM via Twitter.

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