I opened my Curve account months ago, but never received a physical card. So I contacted support but they, of course, did virtually nothing for months. Some time ago, they wrote me an email claiming that there was a problem with my account and that I should close and reopen it again to obtain a physical card. After some discussions about the cashback period, I declared to be okay with the process, but now Curve just does not respond to my emails anymore.
So, please, Curve, go on with closing and reopening my account!
Hi DrHG, welcome to the Curve Community. The only thing you can do is to reach out to Curve on Twitter as that normally gets a faster response. @AskCurve
Hopefully that works out for you.