I log in to the new app and all my cash back disappeared but it still show the expire date?
Yeah there is something funky going on with the cashback system. I reported this last week and they’re working on it.
If it’s any consolation, I used my card twice yesterday (new Metal card) and my reward points took a few hours but did come through.
I can’t check them as my curve card with the points is not displayed anymore in the app
You can find the answer to your question here
There is a confirmed issue with cashback not always displaying properly and not being available to spend just now.