New Curve Card activation problem

Hi,

I have an issues: I received my brand new nice Metal Curve card but I canot activate it as the android app always telling me that the 4 digits are wrong - however that is written on the curve card. I tried almost all the 4 digist but without any success.
I also reinstalled the app still no success, same error message…
Please help… as the Curve support not answering already 2 days

Thanks

Hey, unfortunately we can’t check your account on the forum as we’re Curve users just like you! It’s best to get in touch with the support team through your app or through Twitter DM (@AskCurve) so they can take a look!

Have you tried the last 4 digits of the card,

2 Likes

My Dear friend, what would you think that I did not try the 4 digits?.. hm… I just canot decide if your question is weird, or you think I’m so simple not trying it…

This is a forum thats why I asked if any of the users ave the same issue and how it was solved… so what to say…
But if my activation issues will not be solved I’ll leave Curve and I’ll get my Metal subsciprion plan money back and will change to another famous app where the service is much much better

Cheers

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