When I upgraded to Curve Metal in April 2020, and when I renewed my subscription in April 2021, Curve’s UK terms of service stated with respect to Curve Fronted “Metal No fees”. This is evident in a cache of Curve’s UK terms of service at https://web.archive.org/web/20210227212832/https://www.curve.com/en-gb/legal/terms/
This contractual term to charge no fees for Curve Fronted to Curve Metal customers remains in force for the duration of the 12-month subscription for which I paid £150 until April 2022. Curve Fronted was the only reason that I upgraded to Curve Metal and paid an annual fee of £150.
Curve e-mailed me on 30th September 2021 stating “We’re introducing a £10,000.00 limit to Curve Fronted for our Metal customers. The first £10,000.00 you spend via Curve Fronted per calendar month will be service fee free, but from 1 December 2021 you will be charged a 1.5% service fee on the total transaction value in excess of the limit”.
If Curve charges me a fee for Curve Fronted before April 2022, then this would be a breach of contract, and also Regulation 5(4)(g) of the Consumer Protection from Unfair Trading Regulations 2008.
My use of Curve Fronted is usually £700 per week (£3,033.33 per month) with Creation as the underlying card. However, in some months, typically towards the end of the tax year, my usage is considerably higher when I pay tax bills and make contributions to ISAs and pensions. These are one-way payments and are not recycling. It is likely that my use of Curve Fronted will be considerably more than £10,000 per month in the two to three months preceding 5th April 2022 as it was in the same months in 2021. I am writing to Curve to ask it to ensure that it does not charge me any fees for using Curve Fronted before my subscription renewal in April 2022.
As a result of this change, I will not be renewing my Curve Metal subscription and will be downgrading to Curve Blue in April 2022.