No invoice + no reaction support

Dear,

If asked for several months where I can download in invoice via the support chat.
No reaction, even after 3 reminders.

For accountancy reasons I need to provide an invoice for the payment I’ve made to Curve…

Can someone help?

KR

Hello there,

We don’t have access to your account here on the Community so unfortunately we can’t investigate these issues for you here. Instead, you’ll need to reach out to the Curve support team about this.

The support team are getting a lot of messages right now so they’re taking a bit longer than usual to reply. If you’re currently waiting on a response and it’s been more than 24 hours then I’d recommend sending a DM to @AskCurveUsa on Twitter.

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