Numerous attempts over the last few weeks to contact customer support about inability to register card and charged twice for subscription
Have sent a cancel request.
Its a shame as the idea/product is generally good, but customer service clearly
of no importance - which is a mistake on their part
We don’t have access to your account here on the Community so unfortunately we can’t investigate these issues for you here. Instead, you’ll need to reach out to the Curve support team about this.
The support team are getting a lot of messages right now so they’re taking a bit longer than usual to reply. If you’re currently waiting on a response and it’s been more than 24 hours then I’d recommend sending a DM to @AskCurve on Twitter or Curve’s Facebook page.
It’s not your fault but this is the fundamental problem with community support, that you don’t have access to accounts, so can’t address a lot of issues that come up here. Regrettably Curve employees who do have access to this information simply do not reply to issues raised. It’s a massively dysfunctional situation.