Lucas
May 17, 2022, 3:19pm
#1
Issue : (one-sentence summary)
No 3ds prompt for adding a new card in the Curve app, only asks for CVC over and over again. 3DS push from underlying card is initiated, but not possible to enter in the Curve app since it asks for CVC again
How to reproduce it :
Adding a new card and trying to verify it
OS : Android
App version : 3.16.0
Screenshot : not permitted by Curve settings to take a screenshot
see:
Anyone able to add the Plutus Card to Curve? It asks me over and over again for the CVC, I receive the 3ds prompt in Plutus but the Curve app doesn’t show me the 3ds field, only asks over and over again for the CVC
and
Das ist exakt das Problem, das ich auch hatte
Bist Du nur für easyTAN registriert, oder nutzt Du auch mTAN? Wenn ja, könntest Du Dich mal von easyTAN abmelden und versuchen, ob Du die Karte dann hinzufügen kannst. Ich habe das Gefühl, dass es zwischen der Anfrage in der Curve-App und der Bestätigung in der TARGOBANK Banking-App scheinbar einen Timeout oder dergleichen gibt.
Denke in dem Fall aber daran, dass es 24 Stunden dauern kann, bis Du easyTAN wieder nutzen kannst, wenn Du Dich danach wi…
@Curve_Joel
can we please make this a priority to get this fixed? Until then some users are not able to add any new cards to Curve!
1 Like
Lucas
May 22, 2022, 7:07pm
#2
I can confirm this bug is only on Android. Used my account on an ipad and could verify the same card.
Hey @Lucas , sorry for missing this topic when you first created it. Are you still being affected by this bug?
Lucas
June 13, 2022, 2:39pm
#4
Yes, not working on android, only possible to verify cards with Apple devices.
Other users are also affected, see: Unable to authorize new card in application