Payment declined curve

Hello, on first sorry for my english, i’m French, i’ve receipt en active my curve card last week, put on the app my visa premier and my revolut card. I’ve pay my insurance car without probleme for my first transaction without problem. But today, on my barber shop, the payment are declined, but ok on the app.
And an hour later at Carrefour shop my paiement is declined again. Can you help me about this ?

1 Like

re-enter the card on the wallet but manually. by verifying by phone number (for IPhone only). And try to Pay again

Ok thank you, i’m tring that

Hey @Gwen welcome to the Community!

Unfortunately there’s nothing we can do on the forum as we don’t have access to your account here. It’s best to get in touch with our support team through email ( or Twitter DM so they can take a look into this for you.

Hello, thank’s for your answer. I’ve just send a mail.

Thank you


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