PayPal Refund – Credit card will be charged twice

Help
#1

Hi,

haha, It is like in this San Andreas meme “Ah sh*t, here we go again” )

First time was C2C and now Paypal

My Curve card is linked to PayPal. I bought something and after few hours I returned it = Refund! PayPal transferred it back to the Curve card. Of course it didn’t arrive, BUT it was debited again)

Now I have “lost” the money twice again ))

Support is contacted.

I read somewhere here that it will be transferred back as GBP at some point and will be on the card as a credit (Curve-Points, what ever). But if there are problems with PayPal, why not make a warning in the curve-app?

Thx & <3

#2

Have you tried to contact PayPal?

#3

Has nothing to do with the matter. Paypal did his job right. They sent the refund back to the card.

But I tried. There is no way to contact Paypal because everything was done correctly, according to the system.

#4

Hey Zalthor! Sorry to hear that, we aren’t currently having any issues with PayPal. Your refund should be returned to your original payment card unless it can’t be matched to a transaction, in which case it will arrive in your Curve Cash. If you’ve been in touch with our support team they’ll be sure to take a look into this debit for you and get it fixed!