Physical card arrival

Hello, i ordered my card and now in the app is given arrival day 15 of November, which is gone. How to get a tracking number? I tried with live chat, but the say 48 hours?
If somebody can give me a mail to the Support team, i will appreciate.

thanks in avance

Your Curve card is sent by untracked DHL services. So it can not be traced.

That is But if you already started ‘a chat’ this will have created a ticket. Sending an email will create a 2nd ticket on the same subject which is not desirable.
If you haven’t received an answer on your chat after 48 hours, please feel free to contact Curve on Twitter (@AskCurve) and ask for an update on your ticket.


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