I can’t find an address to write to you so I’m trying this way
I twice asked for a physical card and it was promised but I never got any card. Some payment terminals only accept physical cards, especially in exotic countries with poor internet. Please behave professionally and send me the real card and not just promises. Pay for shipping if needed
This is my mailing address other than the one of residence and I will definitely get the card at this address.
[Edit by @poeliev: removed personal data]