Problem verifying account

I can’t do anything alll I did was put in my passport and it said give us 10 min and then I go check it goes to that page and I can’t do anything now

Hi there,

It looks like the identity verification tool/support agent couldn’t verify your passport.
Please contact Curve Support via email: support@curve.app

OR

via the contact form:

https://curve.kustomer.help/contact/contact-us-r1rXeipLO

so i go ahead and give my passport as verifacation but then it say that