Problem with accepting new MasterCard with Curve app

Hi. My current MasterCard in Curve expires this month and I have got a new card with the same number, but with a new expiry date and CSV. I am not able to get the new card accepted in Curve. I have tried to add another card, delete the original MasterCard and after that add the new MasterCard again. But still with no success. What should I do to get my new MasterCard accepted in Curve?

Hey @TorBreines, welcome to the community! :relieved: Unfortunately there’s nothing we can do about your account on the forum as we’re Curve users just like you! It’s best to get in touch with the support team through email ( or Twitter DM so they can take a look!

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Thanks. I’ll do that. :+1:

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