Questions on the 10000 GBP free quota for Fronted for Metal customers

[johnq]

I emailed Support but no reply yet so I’m asking here in case someone knows (all my past emails to Support took 2+ weeks for a reply, the infamous “priority support for Metal customers”, but let’s not get into that)

For Metal customers I’m aware there is a 10000 GBP free quota monthly.

1. Where can I see how much of that 10000 quota I have used so far this month, or how much do I have left? That’s pretty essential as with any quota. There is nothing in the limits page (which do have trackers for daily/monthly/yearly spending, ATM, etc).

2. How can I identify which transactions are & were categorized as “Fronted” in the app? Another pretty essential functionality, as Fronted must be a predictable functionality (else we may be charged Fronted fees unexpectedly). I expect it to be decided based on MCC codes charged by the merchant, but as far as I can see the app doesn’t show MCC codes and neither do the T&Cs define which MCC codes are flagged as Fronted – that’s a recipe for mounting fear of moving goalposts.

3. Does “monthly” mean it resets on the 1st of every month or is it a running 30 days window?

Thanks in advance

[poeliev]

Answer to 3:

@johnq

Does “monthly” mean it resets on the 1st of every month or is it a running 30 days window?

@NFH

The first £10,000.00 you spend via Curve Fronted per calendar month will be service fee free, but from 1 December 2021 you will be charged a 1.5% service fee on the total transaction value in excess of the limit”.

1 and 2 can be voted for here:

Show Fronted transactions, and provide details on free limit remaining

Now there is a fee for going over £10k on Fronted transactions, can you please show which transactions are classified as “Fronted” in the wallet, and also track monthly spend so we know when we’re approaching our limit.