A few days ago a deposit of €1,000 was taken by a car rental company:
This was simply a holding transaction while I rented a vehicle for 3 hours and the preauthorisation was cancelled when I returned the vehicle.
However, the amount has shown up on my card as a transaction.
The rental company deny they ever charged the card – they maintain they only submitted a preauthorisation which was cancelled on return of the vehicle.
I have tried all day to get a response from Curve, but nothing… I was wondering if you good people might have had a similar experience? I have raised a query with the underlying credit card just in case…