Hello there, so I’m expecting refund to a card that I have removed from my curve account (card renewal, card number no longer usable), how will my refund be processed?
I guess it will be mapped to your new card in the same bank
Curve still hold the details on their systems internally so I would imagine it would be processed to that underlying card. If the issuing bank have now deactivated that card then similarly they should have a process for notifying you of the credit/transferring it to a new card - just as happens if you get a refund onto a credit card that you’ve already closed. The team at email@example.com would know for certain, although if it’s not urgent I’d perhaps just wait and see if it comes through.
Maybe it can be credited to the cashback card or the failover cards in the recent feature, anti embarrasment mode?
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