some time ago Swipe cancelled my Swipe card which was added to Curve.
I then completely removed the Swipe card from Curved as it was not usable anymore.
Last month I received a refund (originally paid with the Swipe card) and I was expecting Curve would refund the amount to the cash balance as the card was not existing anymore.
However Curve refunded to the not-existing Swipe card and I never received the amount.
I contacted Curve and asked to check and change that transaction to the Curve cash Balance but never got a reply on this issue.
Has anyone had a similar issue or an idea how to resolve this?