Refused payment and debited from my bank

Hello,

I allow myself to write here my experience.

7 days ago I made an online payment on a website. the payment was refused from the Curve card but I was debited from my bank account. I reported the issue to Curve Support and have received no response since.

Can someone help me?

Hi djthoz91,

Welcome to the Curve community.

I’m sorry to hear that you are experiencing problems with your Curve card.

Unfortunately we can’t help you as the vast majority of us are just users just like yourself. I am sure Curve support will get back to you shortly.

Cheers,

Leon.

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