Send physical card with tracking

Hi, i’m from Bulgaria waiting my physical card to arrive. It was scheduled on 15 of November - one week ago. Obviously is lost.
The community informed me, that NORMALLY the cards are send WITHOUT tracking?
I have received many international cards from Revolut, N26, Paypal, German banks etc - ALL of them were sent with tracking!
I couldn’t imagine that a PAYMENT PERSONAL document can be send like a sheet of paper without tracking?
My idea is simple - send all future cards WITH tracking.

1 Like

Most cards I’ve received have been without tracking. Mine was supposed to arrive at the end of last month, still waiting for any word from support… Never had a mailed card getting lost before

You should rais a case! By the way, today i eceived mine -10 days after term…