Time for a rant.
I’ve had this card since the start and I love it. It’s really handy and I enjoyed getting rewards from the retailers I regularly use.
Now I’m becoming very unhappy with the product. Mainly because of all these changes that are supposed to make this service better but just seem to be confusing and costing us more.
I have no idea what service I now get if I stay as a free member. Are they getting rid of the rewards programme? Will I have to pay a tenner or £15 just to get any benefits from this card now?
I have not been offered any of the new services you all seem to be getting. I can’t get any decent clear concise info from anywhere. The app and website are just terrible. I have to read through these posts to find out what’s being offered and what the benefits are supposed to be. And any info I do get it seems to change every few months.
Is it not worth using this card now if you want to remain a free member?