I was using my Monzo account to pay for my metal subscription however after upgrading to Monzo Plus and re-entering my new card info, you cannot take the subscription… Tried to use one of the other cards linked to Curve and get an declined message when I enter the CVV and the back and click authorise eventhough this card is used for payment without issue on Curve. Any ideas?
I’m currently on three months free metal subscription cause I can’t update card for subscription it keeps saying something is wrong try another card so I am waiting for fix I ain’t getting another new card from curve to downgrade and then upgrade I’m waiting for another solution
Hey @Jonny5 it’s best if you get in touch with our team about this. They can take a look at your account and see what the issue is.
Same situation with me! Was advised to just wait for it to be fixed…
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