Support is not being helpful


I’m having registration issues and email support is making no sense. Initially I’m told to wait for an email from OnFido, then I’m told that I’m ineligible for Curve, then I’m told “sorry for the confusion”. Twitter support has not been responsive.

Hello @new_user_5000,

Welcome to the Curve Community :tada:

In the Curve Community we cannot help you with this topic only the US Customer Support can help you solve this. Please give the support team / social media team some time to reply to your ticket / message on Twitter (usually 24-72 hours).

US Customer Support: