I was very disappointed with the Amex news, just after I’d upgraded to Metal but I thought I’d stick it out as I was promised four months of free Metal as I’ve been a beta tester.
Then my card was charged £14.99 for the Metal membership, despite being a beta tester.
Ten days later, said Metal card has still failed to arrive.
This morning I go to open the app to change cards to make a payment and it’s logged me out. I go to login and it tries to ‘migrate’ my account which then fails so I can’t even change my payment card now and it’s stuck on my old Amex account which has about £12 left in it.
Yes, I have tried contacting support and no I’ve not heard anything from my multiple enquiries.
I think that’s it for me with Curve. I’ve stuck with it and given the company the benefit of the doubt but what a mess.