Transactions missing after re-installing

Hi all,

2 days ago I re-installed my Curve (iOS, 3.37.0) after the helpdesk advised me to do that. I was missing some transactions, that did show on my bankstatement but not in the app. After re-installing I don’t see any transactions anymore on this particular card. I’ve tried to push/refresh my timeline, but that’s not helping.

Any suggestions? I’ve reached out to customer service, but let’s say that they take their time to respond ;-).

Any help would be great! Thanks