"Transactions on a Pot cannot Go Back in Time"

Curve US Help US
#1

Opened the Curve app yesterday, selected my preferred card to charge to, and tapped my physical Curve card at the register. Unfortunately, the transaction was charged to Curve Credit rather than my selected card.

A) What did I do wrong?
B) Go Back in Time is unavailable for the transaction as it says “Transactions on a Pot cannot Go Back in Time”. What’s a Pot and how do I transfer this charge to the correct card?

Thanks!

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#2

Transactions made with the underlying Curve credit are not able to Gbit and vice versa.

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#3

Sure, understand that. But why did my transaction go to Curve Credit rather than my selected card? I didn’t get any notice about a decline or anti-embarrassment mode or anything?

What is a Pot?

Regardless what a Pot is, it sounds like the GBIT message doesn’t say the right thing?

#4

I had the exact same issue as PaulieMyk.

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