Hi I wanna downgrade my account but no one answering my ticket or chat nothing help
Sent number of chat messages emailed to nothing if nothing is done will take further as the support is not there thanks
Plus I am on black account proirty support says yeah right
Hi Craig, welcome to the Curve Community.
I’m afraid that since this is a (mostly) user powered community we don’t have access to your account.
Your best bet would be to contact Curve via Twitter @AskCurve and hopefully that might speed things up.
Done that nothing
Let me see what can be done @Curve_Joel hopefully the community manager tagged above will be able to help you.
Thank you just run out off options now
That’s no problem you’ve come to the right place. It will all be fine in the end, believe me.
Ok thank you
All sorted now thanks
Yay! That’s absolutely wonderful.
Glad to hear the team followed up with you!
can anyone work the same magic here? My ticket is now 1 week old, and I’ve been charged the subscription fee which i assume will be refunded.
Should this not be automated by now??
They ain’t replying to me