Hello, I paid 14.00€ with Paypal (i see ONE transaction in PP app).
In curve I have the same transaction TWICE, then I paid a DOUBLE charge.
Then my associate card has 2 transactions, too.
Curve automatically started a refund for the twin transaction.
Then I paid 107.52€ with Paypal (i see ONE transaction in PP app).
In curve I have the same transaction TWICE, then I paid a DOUBLE charge.
Then my associate card has 2 transactions, too.
Curve automatically started a refund for the twin transaction.
Is that normal working of curve?
It charges twice times for PayPal, then of course It refunds but this makes a lot administration and double charge on bank card until the refund arrives…
Is the automatic conversion activated at PayPal or is the currency conversion set to “let PayPal convert” or is the Curve Card stored with the wrong currency at PayPal?
Paypal automatically detected the right currency of card when added. So it should not be a problem. When purchase, I selected let the BANK (curve) convert, because they have better FX fees, than Paypal.
