I’ve had Curve for almost 6 months now and have been absolutely loving it. It’s made effectively using my 10+ cards such a breeze and I now cannot imagine life without it. I told myself not to get too attached given it’s a beta thing and could potentially go away at any moment, but it immediately added so much value to my daily life that I’m hooked. I do think there are many things that could be improved (all of which I’m sure Curve is aware of already: support for Visa and Amex credit cards, ability to have an authorized user or at least allow for two separate Curve accounts to have the same cards attached to each of them, better cash back redemption options instead of needing to cover an entire purchase), but overall I am really happy with the card.
I am hoping there are enough others like me who are enjoying it so that we can eventually get out of beta and into production, but I’m a bit concerned with what I’ve seen lately - namely many posts here, on Reddit, YouTube, etc. with dissatisfied users saying they aren’t going to continue to use their card after the 1% expires, radio silence from Curve, and (a new development as I’m posting this) no ability to make a new post in both Curve US Feedback nor Curve US General Chat? Hence this post being in Help US. All of these signs together make me think things aren’t going well for Curve US, and I feel helpless due to lack of communication from Curve.
All that to say - Curve, can you please release some sort of statement on the state of US beta and how existing users can help? I don’t think I’m the only one who would be very sad to see this all not work out in the end. Do you need more positive reviews posted somewhere? Do you need more employees to help address some of the issues? Are there target milestones within beta that would drive a go/no go decision that we can help you achieve? Radio silence is helping no one, I’d be very grateful for some communication from Curve on US beta.