I have been a curve blue user for a while now and recently requested a replacement card as mine was getting a bit beat up.
Once the card came it asked me to verify my phone number to activate the card.
I’m still waiting for a code to be sent to my phone despite numerous attempts and waiting 3 days for a code to ping through.
I have tried reinstalling the app and contacting customer service by email and are currently still waiting ( 2 days now ) for a reply.
I am unable to use my new card or my old card rendering the service useless.
Can anyone help ?
Hi @BigO Welcome to the community! In this case, our customer service team will be able to provide you the verification code. We are sorry for the delayed response. We are currently receiving a high volume of messages which means we are not able to answer our customers as quickly as we would like. You should receive a reply from our team shortly