Verify 3DS with in-app

3DS page was given 2 options to verify the transaction: (1) in-app and (2) sms via my mobile

Option 2 always works. However option 1 , I see the notification to enter the app to click yes/no. I click the notification, but there is no such prompt or option to click.

Have you tried simply opening the app instead of tapping the notification? After a few seconds (to allow the app to refresh) you should get an onscreen prompt to complete the 3DS.

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Hi cybergeek, thanks for the suggestion. Unfortunately it didn’t work for me too.