Visa card verification fail

I have added my payment card, a Visa card, into the curve app. I have uploaded requested documents as well, and curve team responded and verified my documents. However, when I was trying to verify my Visa card on curve app, I didn’t receive the verification code, the page was loading and turned to blank. Sometimes, it showed my payment card is verified, while on the home page, I still need to verify that card.

Hello @Haoyu,

Welcome to the Curve Community :tada:

Please get in touch with the customer service department via email or use the help desk.