Waiting over 1 MONTH for verification

Is it normal to be waiting over 1 month to be verified??

Details were requested to verify me after creating my account. I sent them in right away and have created multiple ‘chats’ in the app to find out what’s going on and each time I get the standard ‘someone is looking into this’ message

How long did it take your time be verified? Because on EVERY other website I’ve used in my life it didn’t take more than a couple of days.

Taking this long is actually embarrassing customer service

Hello @Mliverpool05, welcome to the community! :ghost:

Unfortunately we can’t check your account on the forum as we’re Curve users just like you! It’s best to get in touch with the support team through your app or through Twitter DM (@AskCurve) so they can take a look!

Verification took around 1 minute :hourglass_flowing_sand::rocket: for my last 3 referrals recently. :spiral_calendar: There’s definitely something wrong with your account… :dizzy_face:

…or Curve’s systems

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