Where is the support?

Hello ,

I have issues with not received rewards

I have opened different support tickets since 3 weeks but I have not received answers.

So , is there still a support ? Is there another platform than the help centre on the app ?
What is the the standard time to receive an answer ?
thanks for your help

Hey, unfortunately we can’t check your account on the forum as we’re Curve users just like you! It’s best to get in touch with the support team through your app or through Twitter DM (@AskCurve) so they can take a look!

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Try the chat… others have just reported they are online again! :wink:

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thanks Dann , through twitter the support understood the situation and fixed it.

i think through the chat it’s too dependant on the people you have in the conversation despite all the proofs that we give…

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